If Your package hasn’t had any movement for 21 days or is past our estimated time of arrival and if the shipping address provided is correct, you will receive a FREE replacement as soon as possible.
We will take full responsibility within 30 days from your orders arrival, if the product(s)
• Have been crashed, damaged
• Are not what you ordered
You may choose to REPLACE the item or get a REFUND. Remember we are here to make sure you are happy, so take a deep breath and know that Yo! Chlo Chlo will resolve the matter. Fill in the FORM at https://www.yochlochlo.com/returnpolicy to receive prompt support from our Customer Happiness experts.
We want you to be a return customer, not a customer who returns. We believe that REPLACEMENT or REFUND will always resolve therefore we do not have a return policy. The original items can be kept or disposed of.
